Legal

Impressum, Privacy & Terms of Use

Legal notice (Impressum), Privacy Policy and Terms of Use of The New Global School.

Last updated: 16 August 2026. For the Spanish version, click here.

On this page: Impressum · Privacy Policy · Terms of Use

Impressum

The New Global School is a non-profit initiative dedicated to social impact through education and social innovation. It operates through the following legal entities:

Contact: hello@theglobal.school

Legal form: registered non-profit association (Verein) under Austrian law. Responsible for content under the Austrian E-Commerce Act (ECG) and Media Act: the association’s board. Governing law: Austria.

Privacy Policy

Protecting your information matters to us. We process personal data exclusively on the basis of the applicable statutory provisions (GDPR, DSG, TKG). This policy explains how The New Global School (the terms “we”, “us” and “our” include Global School, Verein für interkulturelle Kommunikation und Bildung, Latinomics Mexico AC and our affiliates) collects, uses and shares information about you. We use “you” to mean any person using our services, attending our events, or communicating with us.

1. Information we collect

Information you provide. When you sign up for our community, apply for or attend a program, publish on our website, or communicate with us, we may collect your name, email, postal address, phone number, payment-method data (processed by third parties), photos, interests, field of work and any other information you choose to provide.

Information collected automatically. When you use our website we collect log information (browser type, time and frequency of access, pages viewed, IP address, referring page) and device information (model, operating system, identifiers), using cookies and similar technologies:

You can disable cookies in your browser settings; some features may then not work.

Analytics and embedded content. We use Google Analytics (Google Ireland/Inc.) to understand website usage; IP addresses are anonymized where possible and you can opt out with Google’s browser add-on. Pages may include embedded content (e.g. YouTube videos) that behaves as if you visited the third-party site and may set its own cookies. Data from forms is processed by GDPR-compliant providers.

Information from other sources. We may obtain information about you from publicly and commercially available sources, as permitted by law.

2. How we use information

We use information to operate, improve, promote and protect our services; to communicate with you (respond to requests, send service and, with your consent, marketing messages); to personalize content; to detect and prevent fraud or abuse; and to comply with legal obligations.

Legal basis. Depending on the context, we process data to perform our agreement with you, on the basis of your consent, for our legitimate interests (not overridden by your rights), or to comply with a legal obligation.

3. How we share information

We do not share information about you except as described here. We may disclose it: to members and partners according to your choices; to third-party service providers who help us operate (payment processing, email, hosting, surveys, ads, support), under confidentiality obligations; to authorities where required by law or to protect our rights; and to a successor entity as part of a corporate transaction. We may also share de-identified or aggregated data.

4. Data retention and security

We retain personal data until the end of our relationship or the end of any legally required retention period. We apply technical and organizational measures in line with industry practice to protect your data, though no method is completely secure. You may request an export or the erasure of your data (except data we must keep for legal reasons) by emailing hello@theglobal.school.

5. Newsletter

You can subscribe to our newsletter with your email address and consent; we confirm the subscription by email. You can unsubscribe at any time via the link in our emails or by writing to hello@theglobal.school, and we will delete the related data.

6. Your rights

Regardless of your nationality or residence, we grant you the rights that the GDPR provides to data subjects: access, rectification, erasure (“right to be forgotten”), restriction of and objection to processing, data portability, withdrawal of consent, and the right to opt out of marketing. You also have the right to lodge a complaint with a data protection authority; contact details for EU authorities are available here.

7. Governing law and contact

As far as permitted by law, this policy is governed by the data protection laws of Austria, and disputes fall under Austrian jurisdiction. To exercise your rights or ask any question, contact us at hello@theglobal.school. We may update this policy and will revise the date at the top of this page.

Terms of Use

Contributions and payments

  1. All contributions made by users of The New Global School serve to guarantee the quality of the programs or products, provide services to participants, and support our social mission.
  2. You can contribute by credit/debit card or bank transfer, both managed by third-party processors; we do not access or store your financial data.
  3. Contribution amounts are specified in Euros or another currency depending on destination and date, published as a reference on each program’s page. The final amount is the one indicated in your letter of acceptance or final contribution order. Your contribution is valid for 1 year after payment; if you do not participate in a program, it is treated as a general donation not linked to a program.
  4. If you have contributed and wish to change the date or destination indicated in your letter of acceptance, you must request it at least 45 days before the program start date so we can evaluate your acceptance and update the amount. If the updated amount increases, you cover the difference; if it decreases, we reimburse the difference minus a 20% charge (based on the difference) for registration and transfer fees.
  5. You can pay the full program or your enrolment. To participate you must cover the entire program at least 30 days before the start date; otherwise we move your spot to the next available date (the 30-day limit applies to the new date too).
  6. You can save your spot (enrolment) with the minimum amount indicated in your letter of acceptance. This is part of the total contribution, not an extra charge.
  7. Contributions are NOT refundable, except: (a) if your visa application is rejected by the host country’s embassy; (b) if the program is definitively cancelled; (c) if you change the program or date as described in point 4.
  8. In the cases above we will offer another option in an available country; if the participant opts for a refund, a 20% charge applies for registration and transfer fees.
  9. Any refund applies exclusively to the contribution for the program or product.
  10. Air tickets (or any transportation) and international insurance are NOT refundable, since those contracts are bound exclusively to the companies providing the services and not to The New Global School.

Scholarships

  1. The New Global School is a non-profit organization aiming for social impact through education and social innovation.
  2. Granting partial and full scholarships is part of our social mission, subject to a special selection decided by us based on availability.
  3. Scholarships granted by us and our allies are based on three principles: (i) fulfilling our social mission; (ii) availability of resources (our own or from a sponsor, subsidiary, ally or third party); and (iii) confirmation that the benefit aligns with our social mission.
  4. Any scholarship requested or claimed that does not meet the above is considered not feasible.
  5. We establish the conditions, rules, tools and platforms for granting scholarships.
  6. Any beneficiary of a scholarship (“Scholar”) also accepts the terms and conditions applicable to all our students.
  7. Scholars must comply with the guidelines and requirements we set to become a participant or student in any program.
  8. A Scholar may lose the scholarship’s benefits if the information provided is false or was obtained in bad faith, through deceit or to the detriment of a third party.
  9. We reserve the right to revoke any scholarship, or the benefits of any user or participant, from anyone who acts against our social mission.

Mentors and official representatives

A mutual non-disclosure agreement (NDA) governs the relationship with Global Mentors and Global School Representations (franchises), protecting confidential information exchanged while exploring or developing educational programs. It is governed by Austrian law, with disputes settled by negotiation and, failing that, under the Vienna Rules of the Vienna International Arbitral Centre (VIAC). The full NDA is provided to mentors and representatives directly; for a copy, contact us at hello@theglobal.school.